Q1:May I know your company Structure? A:Sure,we are Group company,Invested by Power-time Group Limited,with over 10 years experience in military products. Aurora factory consists of HR,R&D,Sales,accounting, QC,property and productions departments etc.
Q2: What’s certificate AURORA light got from Authority laboratory? A:ISO9001, CE, ROHS, IP68, IP69K, E-mark, SAE, UV, Salt Fog, High Temperature, -40degree Low Temperature, Dust, Vibration,dropping ball.
Q3: How can I find the model of my car? A: Please send inquiry with your car information, it's happy for us to check for you.
Q4:How long will it take to deal with my order? A1:For sample order with small quantities, it takes 3-5 working days. A2:For normal large order, our normal lead time is 7-15 working days.
Q5: What is your MOQ? A: We don't request MOQ for trial order.
Q6: What is included?
A:2 pcs led headlight bulbs+2 pcs led headlight driver+1 pcs installation manual
Q7:What is your terms of payment? A: T/T, L/C, Paypal and your available terms, they are negotiable.T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance. For sampler order, 100% payment before delivery.
Q8. Do you test all your goods before delivery? A: Yes, we have 100% test before delivery, We provide 24 months warranty period from the date of the purchase. If appear any quality problem, just show the pictures or videos for providing it's broken, then we will analyze the reason and you'll get the new free replacement or better solution.
Q9: How to ensure the quality? 1.Our whole series of products strictly accords with the quality certification systems of Union member countries. 2.All pictures are in - kind shooting, giving you a precise details of accurate description 3.Zero risk shopping, any transport damages, free of charge to send parts 4.Factory outlet with competitive price, quality guaranteed.
Q10: Is it waterproof or anti-seismic? A: Yes, it is.